A retail FX and CFDs broker has recently enhanced its service offering by integrating the DXtrade trading platform. This addition aims to broaden the options available to traders, allowing them to engage in trading a variety of assets such as forex pairs, stocks, cryptocurrencies, and commodities. To further enrich the trading experience, the company has incorporated an AI-powered trading assistant named Devexa into the DXtrade platform.
The broker strives to create a seamless trading experience by providing around-the-clock support, utilizing advanced Electronic Communication Network (ECN) technology, and accommodating the diverse requirements of its customers through the introduction of Percent Allocation Management Modules (PAMM). The DXtrade platform joins several other trading options already offered by the broker, including Platform 4 and 5, CTrader, and TradingView.
Traders will have access to DXtrade via a web interface, as well as downloadable applications compatible with Windows, Linux, and Mac systems, in addition to an iOS/mobile app. This platform enables users to set up and manage Stop Loss and Take Profit levels directly from their order entries or charts. Furthermore, a trading dashboard assists in tracking performance by automatically logging all trades and allows for technical analysis using sophisticated charting tools, inclusive of those available on TradingView.
One of the standout features of DXtrade is its seamless integration with the AI assistant, Devexa. This tool significantly enhances user experience by providing a range of support services including automated knowledge bases and order execution capabilities. Devexa is designed to recognize trading styles and preferences, allowing for tailored communication and engagement based on individual trader profiles. This capacity not only aids in developing deeper insights into client behaviors but also contributes to increased retention rates.
Devexa’s integration spans multiple communication platforms such as Telegram, Discord, Viber, and WhatsApp, allowing traders to stay connected and receive updates on the move. This functionality also enables brokers to promptly communicate signals, polls, or messages to traders, thus facilitating direct responses and enhanced engagement.
Commenting on the integration of DXtrade, a representative of the broker expressed excitement about optimizing the trading environment for clients, ensuring they benefit from superior support and technology. The official noted the importance of offering a wide array of platforms, which provides traders with increased freedom in their trading activities. They also emphasized the enhancement of customer engagement through the AI assistant, which helps facilitate more effective communication with traders.
Additionally, an executive from the DXtrade platform developers pointed out that the platform has been specifically crafted to meet the demands of forex and CFD traders. Continuous improvements are being made to ensure it meets the evolving needs of the market. The focus remains on delivering a seamless trading experience while allowing brokers to engage with clients more effectively.
Overall, the integration of the DXtrade platform promises to deliver a comprehensive and customized trading experience, enhancing the overall service quality for traders and fostering a deeper understanding of client preferences and behaviors. The innovative technology coupled with dedicated support positions the broker to meet the diverse needs of its trading community effectively.